Wow, what a great experience! Probably the best experience we have had at a dealership in a long time. We just drove in to have a quick look at a vehicle on their used car lot as we were on our way to another dealership to see a similar vehicle. Right away we were greeted by Carm. From the moment he shook our hands we thought this is what great customer service is all about. We left there, went to the competitors, and after only 20 minutes we knew we’d be going back to John Bear GMC to work with Carm. We felt like family right from the get go. He was very knowledgeable and because we were planning to trade a vehicle both Carm and Joe did everything they could to get us a very fair deal. We’re very glad we stopped by that day on a whim because we drove off their lot just three days later with an amazing vehicle! Everything from test drives to financing was effortless thanks to the team at John Bear in Hamilton. If you’re in the market for a new or used vehicle go to John Bear and talk to Carm. You won’t be disappointed!!!